Privacy Policy

Introduction

Welcome to XpertKonect ("we", "us", "our"). XpertKonect is a free, verified global professional directory connecting CA, CS, CMA, Advocates, and Tax Consultants with clients across India and 190+ countries, accessible at xpertkonect.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our platform — whether as a professional registering your profile or as a client searching for an expert.

This policy complies with the Information Technology Act, 2000, the IT (Amendment) Act, 2008, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.

Information We Collect

2.1 Information Provided by Professionals

• Full name, designation (CA / CS / CMA / Advocate / Tax Consultant)
• Institute membership number (ICAI / ICSI / ICMAI / Bar Council Registration)
• Email address, mobile number
• City, state, country of practice
• Areas of expertise and services offered
• Profile photo (optional)
• Firm details if registering a firm profile
• Partner names, qualified staff count, semi-qualified and assistant count
• Verification documents (GSTP certificate, ITP certificate for Tax Consultants)

2.2 Information Provided by Clients

• Name and email address (only upon registration — first 3 profiles viewable without login)
• Search queries (profession, city, service type)

2.3 Automatically Collected Information

• IP address, browser type, device type
• Pages visited, time spent, referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To create, verify, and display professional and firm profiles on the platform
• To enable clients to search and discover verified professionals
• To verify professional credentials against ICAI, ICSI, ICMAI, Bar Council records
• To generate downloadable resumes (for individuals) and company profiles (for firms)
• To send important platform-related communications and updates
• To improve platform features, user experience, and performance
• To comply with legal obligations under Indian law
• To prevent fraud, misuse, and unauthorised access

Information Sharing & Disclosure

XpertKonect does not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Public Profile Display: Professional profiles (name, designation, city, expertise, verification status) are publicly visible on the platform to enable client discovery — which is the core purpose of XpertKonect.
• Verification Partners: We may share member/registration numbers with ICAI, ICSI, ICMAI, or Bar Council for verification purposes only.
• Legal Requirements: We may disclose information if required by law, court order, or government authority under Indian jurisdiction.
• Service Providers: Trusted third-party providers (hosting, email, analytics) who are bound by strict data confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your information:

However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies & Tracking

XpertKonect uses cookies to enhance your browsing experience. Cookies are small files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for basic platform functionality — login sessions, security.
• Analytics Cookies: To understand how users interact with the platform (Google Analytics or equivalent).
• Preference Cookies: To remember your search preferences and settings.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect platform functionality.

Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data (subject to legal obligations).
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
• Right to Grievance Redressal: Contact our Grievance Officer for any data concerns.

To exercise any of these rights, please contact us at privacy@xpertkonect.com. We will respond within 30 days.

Third-Party Links

XpertKonect may contain links to third-party websites (e.g., ICAI portal, Bar Council website). We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.

Children's Privacy

XpertKonect is intended for professional use only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email or a prominent notice on the platform

Continued use of XpertKonect after changes constitutes acceptance of the updated policy.

Grievance Officer

As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer:

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: